The following is a link to something everyone who has followed my printing experience with the Makerbot Mini has known for most of the year:
Customers of the bots they got at iMakr are not happy with the 5th gen Makerbots. I’m not happy with mine. And it’s been another week of waiting on support.
The 5th gen machines only need two improvements to make them credible and reliable. Unfortunately both of those changes are expensive because they involve all the things that make it a 3d printer – the extruder, and the stepper motors.
It’s loud as hell and jams too easily. That’s it. If Makerbot as a company can resolve these two things they’d really have it made because they spent so much effort lining up deals to get the products into every possible space they could, if they actually had a KILLER product they’d be running the world (or at least a small part of it).
It doesn’t help that the company gets accused of actually stealing ideas and patents from their users, it’s bad enough they how bad they look now. I honestly chose a Makerbot because of their previous reputation with the cupcake and rep 2’s, and because they were backed by enough money to ensure they wouldn’t disappear overnight which is the fear I have for 90 percent of the 3d printer gold rush companies flooding Kickstarter with stuff.
Even the venerable Form 1, the SLA printer I initially wanted and seriously considered has struggled with it’s fair share of FULL machine replacements. If you think a failed print on Makerbot looks bad you should see some of the fails from a Form 1 or other SLA printer. It’s something which makes the 5th gens so hard to swallow – the ideas in them are actually REALLY good – just poorly executed. Make it quiet, reliable and easy to get back up an running again. PLEASE!
Even if they do get this settled, the accusations by users of idea theft still bugs me. It was the biggest reason I’ve never contributed anything to their so called ecosystem that isn’t an ecosystem. If anyone in tech is going to use that term it better include better ways for users and not just filament re-sellers to make some coin.
I want Makerbot to succeed for two reasons – the first being so I can actually make back the money I blew on the Mini by making something worth buying, and two so they can repay the users they allegedly stole from should that ever become a thing they need to do. THEN. Then, I can feel comfortable buying something other than filament from them again.